Refund Policy

Returns
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
 
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
 
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
 
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
 
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
 
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
 
Shipping
 
You will be responsible for paying for your own shipping costs for returning your item. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
 
If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

You can send it to one of our return coordinators who manage our exchanges and keeps track of non-warehouse stock 🫶

Choose your most convenient address:

 

Oliver Richards

55 Bennells Avenue, Whitstable, Kent, England, CT5 2HP, United Kingdom

(Please include your name or order number inside the parcel)

 

Thelma Sampson

1013 Stephenson Rd. Imperial, Missouri. 63052, United States

(Please include your name or order number inside the parcel)

 

Nandini Sharma

171 Hamptons Heath Nw, Calgary, Alberta, T3A 5E8, Canada

(Please include your name or order number inside the parcel)

 

Once we receive your return, we’ll process it quickly. If you’d like a different size or colour instead of a refund, just let us know in your return request (Email) so we can arrange this for you.