Refund Policy
Refund Policy
Once your return has been received and inspected, we’ll notify you to confirm whether your refund has been approved.
If approved, your refund will be issued to your original payment method. Please allow additional time for your bank or payment provider to process the refund after it has been issued.
Refund Amounts
Your refund will be based on the amount you actually paid for the returned item after any discounts or promotions applied to your order.
If your order included a bundle or multi-buy discount, returning part of the order may affect the discount applied to the remaining items.
Sale & Discounted Items
Eligible items purchased during a sale, promotion or with a discount code can still be returned in accordance with our Returns Policy and applicable consumer rights.
Refunds will be based on the amount originally paid for the item.
Original Shipping Costs
Original shipping charges are generally non-refundable, except where required by applicable consumer law or where the order was faulty, incorrect or otherwise eligible for reimbursement.
Faulty, Damaged or Incorrect Items
If you receive an item that is faulty, damaged or incorrect, please contact us before returning it so our team can help resolve the issue.
Exchanges
If you’d prefer a different size or colour, please see our Returns Policy for information about exchanges and availability.
How to Make a Return
For return eligibility, instructions, return locations and postage information, please visit our Returns Policy.